ShopItToMe
Faq

Questions about Signing Up

  • Confirm my account?
    To resend your confirmation email, please click http://www.shopittome.com/profile/resend_confirmation. Also, be sure to add to your safe list or address book. After clicking on the confirmation link, you should receive your first Salemail within minutes! If for some reason you still don't get a confirmation email within 10 minutes, please email with the subject "Confirm My Account".
  • Get my gift card or check the status of the friends I've invited?
    You can check which friends have signed up at any time. To do this, log in to your account and click "View Pending Invites". Once you've had enough friends sign up (all with legitimate, unique accounts that follow the promotion guidelines.), we will send you an email with instructions on how to receive your gift card. Let us know if you don't receive it within 72 hours of reaching the required number of sign ups.
  • Unsubscribe?
    To unsubscribe, log in to your account and click "Unsubscribe" or click unsubscribe from the bottom of any email. If you want to temporarily stop receiving Salemail, click "Take A Break".
  • Take a temporary break from Salemail?
    Definitely! You can choose when to stop receiving Salemail and when to resume. Just log in to your account and click "Take a Break".
  • Use Shop It To Me internationally?
    Yes! To only receive items from retailers who ship to your country, log in to your account. Then click "Edit Personal Profile", specify your country, check the box "Only show retailers which ship to this country" and hit Save. All Salemail prices are listed in U.S. dollars.
  • Reset My Password?
    If you are having problems logging in, reset your password by going to http://www.shopittome.com/login and clicking "forgot my password."
  • Change my Salemail email address?
    To change your email address, log in to your account and click "Edit Personal Profile". Change your address and hit "Save".
  • Ensure I get gift card credit for the friends I have referred?
    You can view the status of all the friends you have referred by logging in to your account and clicking "View Pending Invites". For you to get credit, your friends must sign up using the link in your referral email. (It's the only way we can track referrals!) Your friends must also confirm their email.
  • Change the gift card I selected during sign up?
    When the required # of your friends register and you earn a gift card, you'll receive a notification email from us. At that time, you'll be able to select a different gift card if you wish.
  • Change how often I receive Salemail?
    To change Salemail frequency, log in to your account, click "Edit Personal Profile" and change your preference under "When would you like to receive emails?" Then click "Save".
  • Tell friends about Shop It To Me?
    We're thrilled you want to tell your friends about Shop It To Me! To do this, log in to your account and click where it says Invite Friends either at the top of the profile page or under "Invites".
  • Shop on this site?
    After you register and select your favorite brands and sizes, the sales come to you in an email. There is no place to 'shop' -- your personalized sale alerts do the work for you! Make sure to add to your address book so you won't miss the updates.
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My Preferences

  • Change my preferences (brands, clothing types, size)?
    To update preferences, log in to your account. Edit BOTH "Brands" and "Sizes" for the appropriate department and then click "Save". Your next Salemail will contain your new preferences!
  • Sign up for running and regular apparel using the same email address?
    First, log in to your account. Then edit BOTH "Brands" and "Sizes" for the department you'd like to add and click "Save". Your next Salemail will contain any running and regular apparel that meet your preferences!
  • Filter by price?
    To set a maximum price or minimum % off, log in to your account and click "Edit Price Preferences". When you're done, click "Save".
  • Add my favorite brand if I don't see it?
    Log in to your account and click "Brands". Click "Show All Brands" so you’re not just viewing the featured brands. If your brand is still not listed, we'll do our best to add it. (And we love suggestions!) Just email us -- we'll even let you know if/when it becomes available!
  • Add my favorite retailer if I don’t see it?
    In order to maintain the highest level of quality, Shop It To Me has limited our searches to a small group of top-quality retailers. However, we are always open to suggestions. If you would like us to add a particular retailer, please send us .
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My Salemail

  • I can't see the images in my Salemail!
    What do you use to read emails?
    Outlook | Gmail | Yahoo | AOL | Hotmail | Entourage

    If you are still having trouble viewing images, contact , and be sure to include which email program and operating system you are using.

  • My Salemail is clipped in Gmail. Clicking "View entire message" doesn't display images!
    When you get your next Salemail, click the link at the top of the email that says "always display images from salemail@shopittome.com". Do this before you click "View entire message", or else you will not see images. After doing this once, you should be able to see images in all of your future Salemail.
  • I clicked on an item in my Salemail, but it's unavailable!
    Items can often go out of stock within 24 hours (or sometimes even less!) Unfortunately, unavailable items are one of the side effects of offering such great deals. We hope you understand and keep clicking early and often! Items should be in stock the moment you receive the email. If you find an item was out of stock as soon as you received the email, please notify !
  • The price in my Salemail doesn't match the price on the retailer site!
    Generally your emails will reflect the lowest price. Check to see if there is a discount code right under the retailer name that you must apply check-out. If not, occasionally the retailer increases the price after we check the sites each morning -- which is extremely frustrating to us too! Hopefully you will not experience this again, but if you do -- please , as we do monitor these discrepancies and do everything possible to make the prices you see the most up-to-date and accurate.
  • I haven't been receiving my Salemail!
    What do you use to read emails?
    Outlook | Gmail | Yahoo | AOL | Hotmail | Entourage

    If you are still having trouble viewing images, contact , and be sure to include which email program and operating system you are using.

  • I accidentally deleted a Salemail. How can I see an old one?
    Unfortunately, there isn't currently a way for you to see items from an old Salemail. We are working on some ways to make this possible, though... so stay tuned! Be sure to check your trash/deleted items folder if you haven't already.
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My Sale Spot

  • How is the Sale Spot different from my Salemail?

    The Sale Spot allows you to see any sale items that meet your preferences all in one convenient website location -- kind of like your personal sale center! You can quickly filter your items by price, brand, clothing type or retailer, making it easy for you to browse or find a specific product.

  • How do I access the Sale Spot?

    There is a link at the bottom of each of Salemail that takes you to the Sale Spot. You can also visit the Sale Spot any time by logging in to your account and clicking the link from your profile page.

  • If I change my preferences in the Sale Spot, will that change the preferences in my Salemail?

    The preferences you set apply to both your Salemail and the Sale Spot. If you edit your preferences, they will be reflected in both places. Using the filters on the Sale Spot does not change your preference settings -- it only changes what is displayed on the page.

  • What's the difference between the "Last Salemail" and "All My Sales" tabs?

    Both tabs take your personal preferences into account (your selected brands and sizes). The "Last Salemail" tab displays the items exactly as you saw them in your most recent Salemail. The "All My Sales" tab contains any items that meet your preferences, including items you've seen in past Salemails, not just the most recent markdowns.

  • What else can I do with the Sale Spot?
    • Filter your items. Quickly filter your items by price, brand, clothing type or retailer. The filters make it easy for you to browse, or find a specific product.
    • View all sale items in one place. Using the All My Sales tab, you can view all items that meet your preferences, not just the ones in your last Salemail.
    • Update your preferences and see your new items instantly. Edit your personal profile and update your size and brand preferences. Your new items will immediately apppear on the Sale Items page -- without having to wait for your next Salemail!
    • Access it from anywhere. Some people can only access their email account from their home computer, or from their work computer. Since the Sale Items page is a website, you can log in to your Shop It To Me account anywhere and see your sale items!

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